Zara Contact Number – 0800 030 4238

If you are having issues with a Zara order that you have placed online, or you have a query about a Zara store, contact customer services on 0800 030 4238 for assistance.

About Zara

Zara is a Spanish clothing retailer, founded in 1975. It is the main brand of the Inditex group, which is the world’s largest clothing retailer – other brands in the group include Pull & Bear, Bershka and Massimo Dutti. The store is mostly famous for recreating designer looks at a fraction of the price. Zara stores have clothes for men, women and children. There is also a separate brand for homeware named Zara Home.

Zara Contact Numbers

Department Contact Number Opening Hours
Customer Service and Stores 0800 030 4238 Monday-Friday: 8.30am-7.30pm
Saturday: 10am-4pm
Sunday: Closed
Zara Online 0800 014 2993 Monday-Friday: 8.30am-7.30pm
Saturday: 10am-4pm
Sunday: Closed
Zara Home 0800 0260 091 Monday-Friday: 8.30am-7.30pm
Saturday: 10am-4pm
Sunday: Closed

Zara Customer Service and Stores – 0800 030 4238

If you have a question that is related to a Zara store, 0800 030 4238 is the best number to call. A Zara advisor will be able to help you with a range of issues from checking stock of a product to returning a faulty item to your local store. You can also call this number if you have a question relating to a store, such as the opening times. When you call 0800 030 4238, you will be immediately placed on hold if an advisor isn’t available. There are no menu options, so you just wait for someone to answer. If you call when an advisor is available, you’ll be connected straight after the welcome message.

Zara Online – 0800 014 2993

If your question is relating to an online order or an issue with the Zara website, the best phone number to call is 0800 014 2993. The advisors on the other end of the line are trained to help with issues relating to online orders. It may also help you if you know your order number, as this will help the advisor find the order you are discussing. When you call 0800 014 2993, you will be put straight through to an advisor after the initial automated message warning you that the call will be recorded. If an advisor isn’t currently available, you’ll be placed in a queue and you will hear hold music.

Zara Home –  0800 0260 091

If you have a question about a product from Zara Home, or you wish to contact your local Zara Home store, the best way to do this is by calling 0800 0260 091. This number is for issues relating to Zara Home products only, the advisors will not be able to help with queries relating to clothing. When you call 0800 0260 091,  you will hear a message about how the conversation will be recorded, and guided to the privacy policy on the Zara Home website. After the message, you’ll be put straight through to an advisor if one is available, or placed in a queue if there are no advisors available.

Other Ways to Contact Zara

You can live chat with a Zara advisor 24/7 by clicking access live chat on the contact us page.

You can also reach out on Twitter @ZaraCare.