Call the Waitrose contact number on 0800 188 884 for assistance with products, ordering online or information relating to your local Waitrose store.
Waitrose is a chain of supermarkets, with over 350 locations in the UK. This includes 30 Little Waitrose stores, which are more like a convenience store. The head office can be found in Bracknell, Berkshire. Waitrose has a reputation for being upmarket, as it is the food division of the department store John Lewis, but representatives from the company say that this is not the case. The company has a royal warrant to supply groceries and wine to the Queen and Prince Charles.
Waitrose Contact Numbers
|Department||Contact Number||Opening Hours|
|Customer Service||0800 188 884||Monday-Friday: 8am-10pm
|Waitrose Garden||01344 578 800||Monday-Friday: 9am-5pm
|Waitrose Cellar, Flowers and Gifts||0800 188 881||Monday-Friday: 8am-10pm
|Waitrose Pet||0345 032 8002||Monday-Friday: 9am-6pm
Sunday: Closed /td>
|myJohnLewis Membership||03456 100 312||Monday-Friday 8am-9pm , Saturday 8am-8pm, Sunday 10am-6pm|
Waitrose Customer Service – 0800 188 884
If you have an issue relating to a Waitrose product or your local store, call the Waitrose customer service team on 0800 188 884. Some of the reasons for contacting customer service may include finding stock of a particular product in a nearby store, finding out nutritional information about a product, assistance with an online order or delivery, or to make a complaint about a Waitrose product or service. When you call 0800 188 884, you’ll be greeted with an automated welcome message which will inform you that the call is recorded. You will then be able to select from the following menu options: press 1 if your enquiry relates to a My Waitrose card, 2 if it relates to an online order or website support, 3 if it relates to wine, flowers and gifts, 4 for party food and cakes, and 5 if your query is about Waitrose stores or products. Once you choose from the menu, you will put through to the next available operator.
Waitrose Garden – 01344 578 800
Waitrose Garden is an online gardening centre, where you can access a range of products for your outdoor space. If you have a query about Waitrose Garden products, or your delivery hasn’t arrived, simply call 01344 578 800. When you call this number, you will be put straight through to an operator, without needing to select any menu options. If all operators are currently busy, you will be informed via an automated message and you can hold until one becomes available.
Waitrose Cellar/Flowers/Gifts – 0800 188 881
If you have placed an order from Waitrose Cellar (the Waitrose online wine store) and you have a query about it, you can call 0800 188 88. You can also use this number if you are having an issue with a flowers or gift order. When you call 0800 188 881, you will be presented with the same menu options as you are when calling customer service. As a result, you should press 3 for queries relating to wine, flowers and gifts.
Waitrose Pet – 0345 032 8002
If you have a pet, you can use the online Waitrose Pet store to find everything to cater for their needs. There is a range for dogs, cats and small pets, including food, toys, and bedding. If you have an issue with your Waitrose Pet order, or you wish to find out more about a product, call 0345 032 8002. When you call, press 1 for queries relating to a product, 2 to place an order or 3 to make a general enquiry about Waitrose Pet.
myJohnLewis Membership – 03456 100 312
myJohnLewis is a membership card that entitles you to benefits when you shop at Waitrose and John Lewis. This includes free hot drinks and cakes, shopping events, mobile receipts and insider news. If you have a question relating to your myJohnLewis membership, call 03456 100 312. When you call this number, you’ll be put through to John Lewis customer service, where you can press 3 to get through to an advisor to chat about your myJohnLewis membership. Recently, the scheme has undergone a few changes to make it more personalised, so if you have a query relating to that, call 03456 100 312.