Call the Virgin Atlantic contact number on 0344 209 7770 if you’ve got a query about booking a holiday, or you wish to adjust a current booking.
About Virgin Atlantic
Virgin Atlantic was founded in 1984 by Richard Branson. At the time, Branson was the owner of Virgin Records, and the company was shocked when he announced he would be launching a high-quality, great value airline. 10 years later, and the airline had flown over a million passengers. Today, Virgin Atlantic is one of the biggest success stories in British business, having won multiple awards.
Virgin Atlantic Contact Numbers
|Department||Contact Number||Opening Hours|
|Customer Service and Flight Information||0344 209 7770||Monday-Friday: 9am-6pm|
|Reservations||0344 874 7747||24 hours, 7 days a week|
|Flying Club||0344 412 2414||Monday-Friday: 9am-6pm|
|Special Assistance||0344 481 4455||Monday-Friday: 9am-6pm|
|Pre-Order Duty Free||0344 579 0055||Monday-Friday: 9am-6pm|
|Virgin Head Office||0344 8110 000||Monday-Friday: 9am-6pm|
Customer Service and Flight Information – 0344 209 7770
Call the Virgin Atlantic customer service and flight information department on 0344 209 7770. When you use this number, you are given a welcome message and an opportunity to find out more about the Virgin Atlantic conditions of carriage, which you are bound by when you travel with Virgin Atlantic. If you do wish to find out more, you can press 5. Alternatively, you can choose to hold and an operator will answer your call as quickly as they are able to. You can use this number for more information about a current booking (i.e. booking a seat, or requesting a special in-flight meal) or to find out if your flight is going to be delayed or cancelled in the event of bad weather or a crew strike.
Reservations – 0344 874 7747
If you wish to book a Virgin Atlantic flight, call 0344 874 7747. By calling this number, you’ll be given the option to press 1 for help logging into your online Virgin Atlantic account, where you can manage details about your flight. Otherwise, you’ll be asked to hold and eventually, you’ll be able to connect to an operator, where you can book a flight or make changes to a current booking.
Flying Club – 0344 412 2414
If you’re a current member of the Virgin Atlantic flying club, or you wish to join, call 0344 412 2414. When you call, you’ll be given the option to get assistance with logging into your flying club account, or you can hold to speak to an operator. After you ring this number you will be offered assistance with your flying club account and the points system.
Special Assistance – 0344 481 4455
The Virgin Atlantic special assistance team can be reached on 0344 481 4455. The customer services team want you to use this number if you require special assistance on board your Virgin Atlantic flight, such as help getting up the steps, or you require an aisle seat near a bathroom.
Pre-Order Duty-Free – 0344 579 0055
If you are hoping to buy duty-free ahead of your holiday and you already know what you want, you can call 0344 579 0055. This will allow you to pre-order your duty-free so that you can collect it when you are on the plane. A catalogue of duty-free products is often available in-flight, or you can find out online here.
Virgin Head Office – 0344 8110 000
In the event that you need to contact the Virgin head office, you can do it by calling 0344 8110 000. By using this number you will be put in touch with the head office switchboard, where you can speak to various departments such as HR and recruitment.
Other Ways to Contact Virgin Atlantic
If you wish to contact Virgin Atlantic online, you can do so by using their online contact form here.
You can also contact Virgin Atlantic via Twitter.