Urban Outfitters Contact Number – 0800 988 7726

Call Urban Outfitters on 0800 988 7726 for assistance with finding your nearest store, or to get help with a query about an online order.

About Urban Outfitters

Urban Outfitters was founded in the 1970’s, in a small retail space near the University of Pennsylvania. A few years later, the store grew into a department store. Today, there are over 200 Urban Outfitters stores in the USA, Europe and Canada.

Urban Outfitters Contact Number

Department Contact Number Opening Hours
Customer Service 0800 988 7726 Monday-Friday: 8am-8pm
Saturday: 9am-5pm
Sunday: 10am-4pm

Urban Outfitters Customer Service

If you wish to contact the Urban Outfitters customer service team, you can do so by calling 0800 988 7726. When you call this number, you should bear in mind that the number works on USA time, specifically Eastern, so you may find that it is closed when you call of a morning. Once you call when the lines are open, you’ll be presented with a range of menu options. You can call the customer service number to find out information about your local stores, such as the opening hours and stock availability. You can also contact the customer service team if you are having issues placing an online order, such as the site not allowing you to add things to your basket, or you are unable to add a discount code. The team will be able to pass you through to the technical department, where you can find out more about how to place an order.

Urban Outfitters Orders – 0800 988 7726

You might also call 0800 988 7726  if you have ordered something and it has not been delivered – the customer service team should be able to track your order, and advise you of whether the courier has attempted delivery or not. You can also call Urban Outfitters for help with returning an order, whether you wish to return the order to a warehouse, or to your local store. This includes instances where you have returned an online order and you haven’t received your return. The team will be able to trace your parcel and let you know when you can expect to be refunded.

You can call Urban Outfitters on 0800 988 7726 to find out more information about their product range. The product range currently includes womenswear, menswear and homewares and gifts. The customer service team will be able to advise you on materials and fit for clothing, and the quality of homeware. They can also track stock to see which of your local stores has the item available.

Other Ways to Contact Urban Outfitters

By Email

You can email the Urban Outfitters customer service team on service@urbanoutfitters.com. You should make sure that you include your order number in the email, as this allows the team to easily identify the order. Emails are answered in the order they’re received, so during busy times, the response time may be extended.

Via Social Media

You can contact Urban Outfitters on Twitter and Facebook. You can use both channels to ask general queries or get specific assistance with your order. On Facebook, you can send a private message.

Write to Urban Outfitters

If you would prefer to write to Urban Outfitters, their correspondence address is:

4010 Rose Lane
Augusta, GA 30907