Call the free TV Licensing contact number on 0300 790 6144 if you have any queries about any of the services that you have received from TV Licensing, including if you’ve experienced any problems with the service.
Within the UK and Crown dependencies, there is a rule that states that any household watching or recording live television transmissions is required to hold a television license. They’re also required to have a license if they want to receive on-demand programme services provided by the BBC on their iPlayer catch up service. The income from the license is used to fund the television, radio and online services for the BBC.
TV Licensing Customer Services – 0300 790 6144
If you have a TV license or think that you need one then you can call the TV Licensing customer services team who will help you understand your situation and figure out what you should do. There could be any number of reasons why you might want to contact the customer services team, which is why they’re usually available by calling 0300 790 6144. You can call them here if you would like to check on whether or not you need a TV License for your home, as you might find that your home is already covered (if you live in rented accommodation) or that you don’t require one if you aren’t watching live television transmissions. You can also call this number if you’d like to update your details for your TV License, as you may have moved home and therefore need to move your license, or there could be other changes that you feel will be important to change on your license, and the customer services team can help you with whatever you need.
Direct Debit Customers – 0300 790 0368
You might want to contact the customer services team if you need to organise your payments for your TV License, as they have several different payment methods that you can have a look at. If you want to organise your payments, and would prefer to pay by direct debit then you can call 0300 790 0368 to be put in contact with a member of the team who can help you.
Payment Card Customers – 0300 555 0286
If you would rather pay with a payment card then you can call 0300 555 0286 to discuss your payments with a customer services representative and they can help you set up a payment method and ensure that there aren’t any issues with paying for your TV License.
Cancel your TV License – 0300 790 6144
If you find that you would like to cancel your TV License, as you have lost use for it or you’re moving to a different house that is covered by a different license, then you can call the customer services team to register your wish to end your license and they can organise the cancellation for you.
Complaints – 0300 790 6144
You can call the TV Licensing customer services team if you have a complaint to make about the service you’ve received concerning your TV License, and the team member you’re put in touch with will be happy to help you however you need.
TV Licensing Contact Numbers
|Department||Contact Number||Opening Hours|
|Customer Services||0300 790 6144||Mon-Fri 8:30am-6:30pm, Sat 8:30am-1pm|
|Direct Debit Customers||0300 790 0368||Mon-Fri 8:30am-6:30pm, Sat 8:30am-1pm|
|Payment Card Customers||0300 555 0286||Mon-Fri 8:30am-6:30pm, Sat 8:30am-1pm|
|Cancel your TV license||0300 790 6144||Mon-Fri 8:30am-6:30pm, Sat 8:30am-1pm|
|Complaints||0300 790 6144||Mon-Fri 8:30am-6:30pm, Sat 8:30am-1pm|
Other ways to contact TV Licensing
If you would rather contact the TV Licensing customer services team in a way other than over the telephone, then you can easily use their online contact forms to talk to them and put forward any issues or questions that you might have for them. You can also send them a letter at this address:
and they will respond to you as quickly and professionally as possible.