Call the Three contact number for free on 0333 338 1001 if you have any queries about the services you have been receiving from Three, including any problems with your network or the phones/contracts that you have bought from the company.
Three (sometimes branded 3) is a brand name under which several mobile phone networks and Broadband internet providers operate in multiple countries worldwide, including Australia, Austria, Denmark, Hong Kong, Macau, Indonesia, Ireland, Italy, Sweden and the UK. Three was founded in 2002, and all 3-brand networks provide 4G and 3G technology, with some also running 2G networks. They have around 30.1 million customers worldwide.
Three Customer Services – 0333 338 1001
As a Three customer, there could be any number of reasons why you might find yourself calling their customer services team, which can be reached by calling 0333 338 1001. You may just have a general enquiry, which can easily be handled by the customer services team as they are trained to make sure they offer you the best information and advice that they could have access to.
Buy, Exchange, Upgrade or Delivery – 0333 338 1001
You might be calling the customer services team because you have decided you would like to buy, upgrade, exchange or order delivery for a phone from Three, and need the customer services team in achieving this process. The customer services team will be able to offer you help immediately on any of the above subjects, and will always try to get you the perfect deal for the service you want.
Bills – 0333 338 1001
If you are struggling with your bills or contracts or would like more information about the contract you’ve been set up for or the content in your bills then you can speak to a member of the customer services team who can offer you help in whatever situation you might find yourself in. You can also them when you need to top up your phone if you still use a pay-as-you-go system with your phone, which can be easily handled by the customer services team who are always happy to help. If you would like to change the deal that you have made with Three in any way regarding calls, data, messages and add-ons, then by calling the customer services team you can arrange for your contract or service to be changed by the team, and discuss the cost differences that will happen due to the change.
Signal and Coverage – 0333 338 1001
You may have been experiencing problems with your signal and coverage and would like more information from the Three customer services team regarding the problem you’ve encountered, where they will be happy to help you pinpoint the root of the issue you are facing.
Device Support – 0333 338 1001
You can call the customer services team if you need support with the device that you have bought from Three and if you are unhappy or are struggling with the product you bought from the company they will try their best to fix that situation.
Using your device abroad – 0333 338 1001
If you are going abroad and would like to continue using your device while away, then by calling Three you can arrange for your device connection to continue after you’ve left the country.
Manage your account – 0333 338 1001
You may have changed some of your personal details which you feel might be important to your account with Three, including moving address or changing your name or bank account, and therefore by calling the customer services team you can update your details so that Three always remain in the loop with your current situation.
Thinking of leaving – 0333 338 1001
If you are thinking of leaving Three for whatever reason, and would like to call the customer services team to let them know your decision, then you can talk to a member of the team who will make sure that there is nothing they can do as a company to change your mind and then, if that is the situation, will help you to cancel your account with Three.
Three Contact Numbers
|Department||Contact Number||Opening Hours|
|Customer Services||0333 338 1001||Mon-Fri 8am-8pm, Sat-Sun 9am-6pm|
|Buy, exchange, upgrade or delivery||0333 338 1001||Mon-Fri 8am-8pm, Sat-Sun 9am-6pm|
|Bills||0333 338 1001||Mon-Fri 8am-8pm, Sat-Sun 9am-6pm|
|Signal and coverage||0333 338 1001||Mon-Fri 8am-8pm, Sat-Sun 9am-6pm|
|Device support||0333 338 1001||Mon-Fri 8am-8pm, Sat-Sun 9am-6pm|
|Using your device abroad||0333 338 1001||Mon-Fri 8am-8pm, Sat-Sun 9am-6pm|
|Manage your account||0333 338 1001||Mon-Fri 8am-8pm, Sat-Sun 9am-6pm|
|Thinking of leaving||0333 338 1001||Mon-Fri 8am-8pm, Sat-Sun 9am-6pm|
Other ways to contact Three
If you’ve decided that you don’t want to talk to the Three customer services team over the phone then you can contact them in other ways, including through their social media accounts. By using their Facebook or Twitter you will be put in contact with a member of the team who will try and help you as soon as they can. When you visit the ‘contact us‘ page on the Three website you will find a variety of reasons why you might want to contact the team, with most offering you the chance to contact them through live chat, which can put you in direct contact with a member of the customer services team.
If you decide instead that you would rather send the customer services team a letter, then you can send it to this address:
Three Customer Services
Hutchison 3G UK Ltd
PO Box 333
and a member of the team will read it and reply to it as soon as they possibly can.