Post Office Contact Number – 0345 611 2970

Calling 0345 611 2970 will connect you through to a member of the Post Office Customer Service Team. The number can be used for general inquiries, or if you would like to make a complaint to a member of the team about the level of service you have received in the past with the Post Office.

This number, along with the help lines below, connects to an automated service. From the main automated service, you will be able to navigate the departments which are relevant to your query and find the best suited to you. If you choose the wrong department, someone will transfer you to the correct one in order to prevent making similar mistakes whilst calling again.

About the Post Office

Post Office Ltd is a company in the UK that provides customers with a wealth of services such as stamps, parcel services, international postal services, banking services, insurance, and so much more. With the Post Office, you can apply for a driving license, pay your monthly bills and send parcels overseas.

The Post Office is the largest retailer network in the UK, providing financial services along with postal services. The company has been running for nearly 400 years, offers nearly 200 services and products and has nearly 12 000 branches throughout the country. Over the years, the Post Office has accrued a staggering 17 customers with no signs of slowing.

Partners of the Post Office include W H Smith, Tesco and Royal Mail. For more information on the Post Office, you can call the customer services team on 0345 611 2970 and request more information.


Post Office Contact Numbers

Department Contact Number Opening Hours
Customer Services 0345 611 2970 Monday-Friday: 8am-8pm
Saturday: 9am-5pm
Sunday: 10am-4pm
Broadband and Phone Services 0345 600 3210 Monday-Friday: 8am-8pm
Saturday: 9am-5pm
Sunday: 10am-4pm
Driving License Helpline 0345 722 3344 Monday-Friday: 8am-8pm
Saturday: 9am-5pm
Sunday: 10am-4pm
Financial Ombudsman Service 0300 123 9123 Monday-Friday: 8am-8pm
Saturday: 9am-5pm
Sunday: 10am-4pm

Post Office Customer Service Contact Number

The Post Office offers Insurance services, banking services, broadband and phone services, travel offers, business services and more. For general inquiries about any of these services call the customer services contact number on 0345 611 2970.

Broadband and Phone Services

If you need to pay a bill through the post office, whether for your broadband, mobile or utility services, you can call 0345 600 3210 and be connected to a member of staff from the Broadband and Phone Services Helpline.

Driving License Helpline

If you would like more information on applying for a driving license, whether this is about prices for licenses, information on renewing a license, or about the change from a photo license, you can call the Driving License Helpline with the Post Office for more information on 0345 722 3344.

Financial Ombudsman Service

If you would like to make a complaint about the service you have received from the Post Office, you can call the Financial Ombudsman Service on 0300 123 9123 and make a formal complaint to them. Usually, an issue is investigated once complaints have been made by various customers. However, if you would still like to make a complaint you can call the Post Office customer services on  0345 611 2970 and make a general complaint to them about your issue regarding their services.

Other ways to contact the Post Office

Below are some other ways in which you can contact the Post Office.

By Letter

If you wish to write a letter to the Post Office, you can do so by addressing it to the Post Office head office, which can be found below:


Letters sent to the Post Office Head Office will take roughly two weeks to respond to.

Social Media

Like many companies, the Post Office has their own social media accounts. You can find them on Facebook and Twitter, with an average response time of 20 minutes.