PlayStation Contact Number – 0203 538 2665

Call the PlayStation contact number for free on 0203 538 2665 if you have questions relating to the service that you have received from PlayStation. This can be anything from online or technical support, to the service you received from PlayStation staff.


PlayStation is a gaming brand that focuses on home video game consoles and also includes an online service and media centre. It is a creation of Sony Interactive Entertainment since 1994 with the launch of the original PlayStation in Japan. There have been four PlayStation consoles since 1994 and are one of the best-selling consoles in the world. The online service that works on their consoles, the PlayStation Network, has over 110 million users worldwide.

PlayStation Customer Services – 0203 538 2665

If you are a PlayStation customer and you find that you need to talk to their customer services team in relation to the product or services that you have received from them, then you can call 0203 538 2665 to be put in touch with the team. There could be multiple reasons why you want to talk to the customer services team that could be relating to any of the four PlayStation consoles, as well as their handheld gaming consoles and their PC/Mac and mobile apps.

Managing your account – 0203 538 2665

You may have found that you need help with your PlayStation account and its security, as you may have been logged out of your account or had trouble remembering some of your details and may need help taking back control of the account, which the customer services team can help you to do when you call the customer services team number above.

PlayStation Store – 0203 538 2665

There’s also a chance that you’re looking for help to navigate the PlayStation store and any transactions that you may have relating to the store, as many people have problems with charges and using the store. The customer services team will have a member of staff ready and waiting to answer any questions that you might have about the store.

PlayStation Network – 0203 538 2665

If you’re having problems with the PlayStation network and the online service then you can call the customer services team to be put in touch with someone who can answer any questions you might have about the service. This could be to help with any problems you’ve experienced or to answer any questions you have about the service itself.

System Problems – 0203 538 2665

You can call the customer services team if you need help with the system and hardware, as they will be experts on PlayStations and can help you with any problems that you might have encountered. They can also help you with system features if there is anything within the system you would like to know more about.

Accessories – 0203 538 2665

If you are looking at buying some accessories for your PlayStation, or you own accessories and would like to know more about them then you can call the customer services team and they’ll be able to tell you anything you would like to know.

PlayStation Plus – 0203 538 2665

If you have a PlayStation Plus subscription and have experienced a problem, or are interested in subscribing to the service but would like to learn more before making your decision, then you can contact the PlayStation customer services team and they’ll tell you everything they can about the service.

Services and Entertainment – 0203 538 2665

If you would like to ask the PlayStation customer services team about some services and entertainment features then you can call the number provided and you will be able to access all the information you want, including help for any problems that you might have encountered or information on the products and services that are available with PlayStation.

Games – 0203 538 2665

You can find out more about games that are available on the PlayStation service by calling the customer services team, where they can tell you about the newest releases or discuss problems with games that you’ve encountered while using your PlayStation.


PlayStation Contact Numbers

Department Contact Number Opening Hours
Customer Services 0203 538 2665  10:30am-7pm, Mon-Sat

Other ways to contact PlayStation

If you’re a PlayStation customer and have realised that you would prefer to contact them in ways other than calling them and speaking over the phone, then you can get in touch with them in different ways instead. If you would like to talk to a member of the team immediately then you can reach them through their live chat feature that they supply in each section of their contact us page on their website. You can also contact them through their social media accounts, like Twitter and Facebook where you will find a member of the customer services team ready to talk to you as quickly as possible.

If you would prefer instead to send a letter to the PlayStation customer services team to begin your communication with them, then you can send the letter to this address:

Napier Court,
Stephenson Way,
L13 1HD

where a member of the customer services team will read and reply to your letter as quickly as possible. Their main aim is to make sure that their customers are always satisfied with the service that they’ve received.