Megabus contact number – 0141 352 4444

Contact Megabus on the number 0141 352 4444 to speak to them regarding timetable enquiries, find out the latest deals and offers and make amendments to your booking.

Megabus Contact Numbers

Department Contact Number Opening Hours
Customer Services 0141 352 4444 Seven days a week 24 hours a day
Telephone bookings 0900 1600 900 Seven days a week 7am to 10pm

About Megabus

Since 2003 in the UK Megabus have operated their leading budget intercity coaches, offering greener smarter travel at great value prices. Megabus offer fares from just £1 (plus 50p booking fee) across the UK. Linking over 90 locations, offering high-quality, low-cost travel in some of the country’s most modern coaches.

Megabus carry more than 5 million passengers a year as part of the Stagecoach Group, the international transport group which also operates in North America.

Customer services 0141 352 4444

Use the Megabus customer service number, 0141 352 4444 to speak to advisors who will be able to help you regarding a number of issues. They will be able to help you find out whether they operate to specific cities and places, the cost of different tickets and the most cost-friendly way of purchasing tickets via Megabus.

You can also use this contact number to make a complaint about a particular journey you have taken with Megabus, as well as advise on the luggage policy on board Megabus and whether or not pets are permitted on board the bus.

Telephone bookings 0900 1600 900

If you would prefer to make a Megabus booking over the phone you can do so by phoning the number 0900 1600 900. This number is open seven days a week from 7 am to 10 pm. When you call this number they will be able to advise on the best deals available and give you a selection of journey options, as well as advising on how long the journey will take.

Using this number is particularly handy if you have multiple journeys to make, as this can ensure that you have all of your timings and dates correct.

Changing your Megabus booking 0141 352 4444

Use the number 0141 352 4444 to phone Megabus about changing your booking. Amendments can be made to bookings as long as it is more than 24 hours before the date and time of the first journey in your booking. This will incur a charge of £1, and if your new journey is more expensive you will have to pay the difference. If your new journey is cheaper than your original, no refund or credit can be given.

Other ways to contact Megabus

You can contact Megabus on email too, use the email enquiries@megabus.com. You can contact them through this for timetables, general enquiries and customer services.

Megabus aims to reply to your email within 72 hours.

You can also write to Megabus if you wish, use the address:

Customer Services
megabus.com/megatrain.com
Buchanan Bus Station
Killermont
Glasgow
G2 3NW

Making an appeal

If you’re unhappy with the response you received when you made a complaint to Megabus, you have the right to appeal the decision to the relevant conciliation agency. The conciliation bodies are subject to a three-month time limit for dealing with appeals.

England and Wales – The Bus Appeals Body is a non-statutory committee offering an independent review of complaints arising from the operation of local bus and scheduled coach services in England and Wales.

In England contact:

Bus Users England
Terminal House
Shepperton
TW17 8AS

In Wales contact:

Bus Users UK (Wales)
PO Box 1045
Cardiff
CF1 1JE

Scotland – independent review of complaints is provided by Bus Passengers’ Platform, part of the statutory body, Passengers’ View Scotland.

In Scotland contact:

Bus Users Scotland
8b McDonald Road
EDINBURGH
EH7 4LZ