If you would like to contact KFC to make a complaint please call 0844 409 6467
KFC started in 1930 when Harland Sanders opened up a chicken shop next to the highway, in 1935 he was made a Colonel by the state of Kentucky. He then opened up his first shop outside of Kentucky in Utah in 1952, soon spreading all over the united states and in 1965 he opened the first Kentucky Fried Chicken in the UK. KFC quickly spread around the world and can now be bought in 118 countries worldwide.
Working for KFC
KFC has a separate careers website for people looking to work at KFC, to explore this website click here. KFC has over 850 restaurants in the UK & Ireland employing more than 24,000 people meaning no matter where you are in the UK there will definitely be positions available near you. To search for availabilities in your area click here and type in your city or local restaurant. If you are looking for a job in KFC’s head office click here or take the test to see if KFC is right for you here.
KFC have a graduate scheme for university leavers who are interested in starting their career with KFC. In the graduate scheme, you pick from either the retail management or leadership development. If you pick retail management for the first 5 months you begin training, the basic fundamentals of chicken and then the team leader training which is a combination of training on the job, online and classroom-based learning. After the 6 months l=training you will begin you assistant manager training where you will learn the ins and outs of running your own KFC restaurant including the financial side of things. When you finish your training you will become a restaurant manager. If you pick leadership development you will be learning the basics of chicken too as well as becoming a qualified manager in just 12 months with their leadership fast track training. Once you have completed the management training you will spend another 12 months learning a specific role whether that’s finance, supply chain, HR or some others you will start building up your ability at a senior level. In the last 12 months of the program, you will either spend it in a cluster manager role, a role in RSC or continue as manager in your own restaurant. the salary of the retail management is £23,000 and the leadership development is £27,000, they both offer the pick and mix of KFC benefits as well as a £1,000 and £3,000 welcome bonus. To apply click here for retail management and here for leadership development.
The college leavers scheme offers the opportunity to be fast tracked to a management career with the potential to become an assistant general manager within a year of being on the program. You will be mostly trained in a restaurant with some online and classroom based training. This opportunity comes with many benefits such as a salary of £19,000 with a sign off bonus, 24 days holiday, the option to take up a pension scheme, online discount codes from a variety of high street retailers and a sales incentive bonus scheme. To apply for this you need at least BBC in your A-levels or the equivalent of 280 UCAS points and you need to have recently finished college in the last 3 years. Click here and scroll down to find the drop down list of locations, click on the closest location to you and you will be able to apply for this opportunity.
If you have a question about KFC check their FAQ section. To fill out a form detailing an experience you had at a restaurant click here. You will need to provide KFC with your full name, email address, phone number, home address (optional), the restaurant you visited the date and time of your visit, what items you ordered and a detailed description of what happened, there is also the option to add a photo if you wish to, once you have submitted your complaint KFC aim to get back to you within 5 days of receiving it. If you would prefer to phone KFC call 0345 753 2532 from Monday to Saturday at 9 am – 8 pm and on Sunday 11 am – 5 pm. You can also make a written complaint detailing all the things listed above and post it to:
UNIT 4, MOUNT MILL FARM
KFC Contact Numbers
|Department||Contact Number||Opening Hours|
|Customer Services||0345 753 2532||Monday-Saturday
|Media Enquiries||0203 003 6373||Monday-Saturday