Jobseeker’s Allowance Contact Number – 0800 055 6688

If you need to call about your jobseeker’s allowance and you are looking for a member of their customer services team then you can call 0800 055 6688 to find a member of staff who will be happy to help you in any way they can. This can include any questions you might have for them or any problems that you’ve had with the service.

Jobseeker’s Allowance

Jobseeker’s Allowance is a benefit paid by the UK government to people who are unemployed and it is a part of the social security benefits system. It is for people who aren’t in full-time employment (they are working less than 16 hours per week) but are capable of working and therefore are actively looking for work. There is a maximum amount that you can claim depending on your age, income and savings, and there are two types of Jobseeker’s Allowance. One of them is income-based while the other is contribution-based.

Jobseeker’s Allowance Contact Number – 0800 055 6688

There could be a lot of reasons why you might want to call the customer services team for the Jobseeker’s Allowance. If you have general enquiries about the purpose of the jobseeker’s allowance or about the service that it provides then you can call 0800 055 6688 to have your questions and problems answered by a member of the team who will be happy to help you in any way that they can. You can also call this number if you need to make a new benefits claim and would like more information about how you can do that and what may be the problems you could face. If you have any questions about applying for a new benefits claim then the customer services team can easily help you with anything you need to know.

Existing Benefit Claims – 0345 608 8545

If you already claim benefits and need some help with a question about the service, or have a problem that you’d like to contact them about then you can call their customer service team on 0345 608 8545 for help from the team. Here you’ll be able to have any questions or issues that you have surrounding your benefits answered by someone who will be able to help you with anything you might need.

You can also use this number if you find yourself needing to make a complaint about the jobseeker’s allowance and the service that you have received while being involved with the benefits system. Here you will be put in touch with a member of the customer services team who will be trained to listen to any complaints that you have and help you with them in any way that they can.

Appointment Changes – 0345 604 3719

If you have an appointment for your jobseeker’s allowance and would like to change it or cancel it, you can call 0345 604 3719 to arrange any changes that you might need to make. You must have a good reason for changing your appointment with the jobseeker’s allowance team as you may be subject to penalty for missing appointments.

National Insurance – 0345 600 0643

If you find yourself needing to request a National Insurance number (for example, if you have never been sent your National Insurance number before or have only recently become applicable for a National Insurance number) then you can call 0345 600 0643 to apply for a National Insurance number to be sent to your address.

Jobseeker’s Allowance Contact Numbers

Department Contact Number Opening Hours
Customer Services 0800 055 6688 Mon-Fri: 8am-6pm
Existing Benefit Claims 0345 608 8545 Mon-Fri: 8am-6pm
Appointment Changes 0345 604 3719 Mon-Fri: 8am-6pm
National Insurance 0345 600 0643 Mon-Fri: 8am-6pm

Other ways to contact Jobseeker’s Allowance

If you don’t feel comfortable making your communication with the people in charge of monitoring your jobseeker’s allowance over the telephone, then you can find other ways to contact them to make sure that your issue is registered. The easiest way to achieve this is by contacting the job centre head office, which can be found at this address:

The Job Centre Head Office,
Winsford Cross Shopping Centre,
High St,

where you can send letters that will be opened and answered by their customer services team. As the Job Centre handles all of the distribution and management of benefits including the jobseeker’s allowance they are the best place to contact in reference to sending letters, however writing a letter may not be the quickest form of communication. Yet, if you do send the letter then you would be best to send it as a recorded delivery so that you can be alerted to when the customer services team have received your letter and you can know how long roughly it might take for them to read and respond to your letter.