Income Support Contact Number – 0345 608 8545

If you’re having a problem with your Income Support, you can reach them on 0345 608 8545. This number can be used if you haven’t been paid if you would like to report an overpayment or you wish to make a complaint regarding your experience with the Income Support team.

More about Income Support

Income Support is a benefit provided by the UK Government. If you are on a low income, you can claim Income Support in order to support yourself or to “top up” your current pay wage. If you claim Income Support from the UK government, you may also be entitled to claim other benefits, such as Housing Benefit, Council Tax Reduction, Child Tax Credits and Carer’s Allowance. If you have savings of over £16 000 then you will not be able to claim Income Support.

In order to claim Income Support, you will need to be between 16 and Pension Credit age. You will also need to work fewer that 16 hours a week, or be unemployed as a carer in order to claim the benefit. If you fail your application, you can also appeal the decision, a decision which could be taken to court down the line. If you believe you have the right to apply for this benefit, then you should appeal the decision. To appeal, you can call  0345 608 8545 and speak to someone from Income Support directly.

If you are a lone parent, you are entitled to Income Support alongside any child tax credit that you also claim from the government. For more information on this, call  0345 608 8545 and someone will be ready to help you further.

If you are 18-24 and are currently on an unpaid internship or apprenticeship, you could be entitled to the Income Support. Calling  0345 608 8545 will put you in touch with a member of staff who can assist you in finding out your eligibility.

Income Support Contact Numbers

Department Contact Number Opening Hours
Income Support  0345 608 8545 Monday-Friday: 8am-6pm
Universal Credit  0345 600 0723 Monday-Friday: 8am-6pm
Social Fund  0345 603 6967 Monday-Friday: 8am-6pm
Maternity Allowance  0345 608 8610 Monday-Friday: 8am-6pm
Bereavement Benefits  0345 608 8601 Monday-Friday: 8am-6pm

Income Support Customer Services Contact Number

Calling 0345 608 8545 will connect you to the Income Support office with HMRC. From here you will be able to talk to someone about claiming income support for yourself. This number is usually very busy and you may be placed in an online queue. However, you will be put in contact with a member of staff when a space in the line becomes available to you.

Universal Credit

If you would like to know more about Universal Credit or would like more information on what to do when unemployed, you can call the Universal Credit team on 0345 600 0723 in order to find out more information. As with the Income Support Customer Services Contact Number, this is a busy number. You will be placed in an electronic queue. The less busy times for this number include 2pm and 10am.

Social Fund

Dealing with a death in the family can lead to financial struggles when planning their funeral. Call the Social Fund for help with funeral services and emergency funding on 0345 603 6967. Similarly, you can call the Bereavement Benefits Helpline on  0345 608 8601 following the death of a partner or loved one who you relied on financially. You could be entitled to benefits in order to help you on your feet.

Maternity Allowance

If there is anything you want to know about the Maternity Allowance from the UK government, you can call the Allowance on  0345 608 8545.

Other ways to contact Income Support

Unfortunately, you cannot email Income Support directly. However, you can tweet HMRC directly on their Twitter account in the hope that someone will reply to you directly. They also have a Facebook account which you can message directly.

If you want to write a letter to the Income Support office, you can do this by sending your letter to the following address:

Department for Work and Pensions
PO Box 50101