Call the HSBC contact number on 0345 740 4404 for queries that relate to any services that you have received from HSBC, including their banking and customer services in-store and online.
HSBC is a multinational banking and financial services holding company and is the world’s seventh largest bank by total assets. It has a history dating back to 1865 but was established in its present form in London in 1991. HSBC has around 4,000 offices in 70 countries and territories across Africa, Asia, Oceania, Europe, North America and South America and has about 37 million customers.
HSBC Customer Services – 0345 740 4404
If you’re an HSBC customer and you believe that you need to contact their customer services for any reason, then you can call 0345 740 4404 for a variety of services. If you wish to call for a general inquiry then a customer services representative will be ready to offer you any help that you might need. You may also call this number for other services that you might need, as you will be given the opportunity to make your issues clear before you begin speaking to the customer services team. If you are a telephone banking customer then this is the number that you will use to manage your account and monitor your money, and you can also call here if you wish to close your account with HSBC – as long as you’re a telephone banking customer. You can also use this number if you’re a mobile or online banking customer and would like help if you’ve experienced any issues accessing your account and using the services that HSBC provide.
Lost/Stolen Card – 0345 600 7010
If you’ve had your card lost or stolen and would like to report it missing and order a new card, then you can call 0345 600 7010 and a member of the HSBC customer services team will help you mark your card as lost and make sure that your card is cancelled and any purchases made after it was lost or stolen can be noted, while they help you order a new card so that you won’t be lost without your money.
Moving Abroad – 0845 607 7606
If you’ve decided that you want to move abroad and realised that you need to speak to the HSBC customer services team about any changes that will be made to your account from this decision then you can call 0845 607 7606 where you will find someone happy to talk to you about this change in your life and how it will affect your account with HSBC.
Life Events – 0800 032 4710
If you’ve experienced a life-changing event, like a bereavement or a wedding and you need to discuss the changes in account that you will have with HSBC, then you can talk to a member of the customer services team by calling 0800 032 4710 and they’ll be ready to offer you help with anything you might need regarding changing your account to monitor these changes in your life.
Security Centre – 0345 600 2290
If you are worried about activity on your account or are concerned that there has been a security breach somewhere within the experiences you’ve had with HSBC then you can talk to someone in their customer services team at the security centre by calling 0345 600 2290 and informing them of your concerns. Here they will try to help you qualm any fears you might have or see if they can discover any problems that might be affecting your account’s security.
Money Worries – 0345 850 0622
If you ever find yourself experiencing money worries and need help in balancing your finances and ensuring that your situation won’t be worsened. If you find yourself in this position and would like to ask for help, then you can call 0345 850 0622 and a customer services representative will be more than happy to offer you all of the help that you need to make sure you can get through any problems you’re having.
HSBC Contact Numbers
|Department||Contact Number||Opening Hours|
|Customer Services||0345 740 4404||8am-8pm every day|
|Lost/Stolen Card||0345 600 7010||24/7|
|Moving Abroad||0845 607 7606||9am-6pm Mon-Fri|
|Life Events||0800 032 4710||8:30am-6pm Mon-Fri, 9am-2pm Sat|
|Security Centre||0345 600 2290||24/7|
|Money Worries||0345 850 0622||8am-9pm Mon-Thur, 8am-6pm Fri, 8:30am-4pm Sat|
Other ways to contact HSBC
You may have decided that calling the HSBC customer services team isn’t the way that you want to contact them, and luckily that’s fine as they offer you many chances to contact them in other ways. If you would prefer to reach out to them via the internet then you can find them on Facebook and Twitter where you will find a customer services team member monitoring their notifications and will be available to talk to you. You can also use their complaint form if you have decided that you want to leave a notice of your issues with them on their website, or instead use their email address at firstname.lastname@example.org, where they will answer you as quickly as possible. If you’d rather write them a letter instead, then you can address your letter to:
Customer Care Team
HSBC Bank Plc, PO Box 6125,
Coventry, CV3 9GW
and someone from the customer services team will reply to you as quickly as they can.