HMRC Contact Number – 0843 504 0633

Call the HMRC contact number free on 0843 504 0633 if you have any queries that are relating to the services that HMRC provides, including the service that you have received from HMRC.


Her Majesty’s Revenue and Customs (HMRC) is a non-ministerial department of the UK government that is responsible for the collection of taxes, paying some forms of state support as well as standing as the administration of other regulatory regimes (including the national minimum wage). HMRC was formed in 2005 through the merger of the Inland Revenue and Her Majesty’s Customs and Excise. They currently employ around 56,000 people and have headquarters in Parliament Street, London.

HMRC Customer Services – 0843 504 0633

There could be a wide range of reasons for why you might need to contact the HMRC customer services number, as they offer a large amount of services for the United Kingdom’s public. If you find that you need to contact them for a general inquiry then you can call their customer services team on 0843 504 0633 where your issues will be dealt with as quickly as possible. However, if you have a specific reason for calling the team then you might be better to find the relevant phone number to speak to their team members through.

Self-Assessment – 0300 200 3310

If you need to call about a self-assessment then you can ring 0300 200 3310 to be put through to a team member who can help you. Here they will help you to organise any services you might need and will help you understand what the self-assessment services are and why you might need them.

Tax Credits – 0345 300 3900

If you find that you need to discuss your tax credits with the HMRC customer services team then you can call them on 0345 300 3900. This can be helpful if you believe there has been an error with their handling of your tax credits, or if you would like to learn more about tax credits and how they are used.

Child Benefit – 0300 200 3100

For help with your child benefit, relating to finding more information about how to receive it or to put forward an issue you’ve experienced in receiving your child benefit then you should call 0300 200 3100 to make sure your issue is acknowledged.

Income Tax – 0300 200 3300

To discuss income tax with the HMRC customer services team then you should contact them on 0300 200 3300 and you will be put in touch with someone who can answer any questions you might have. This can be useful in monitoring the income tax that you have paid, or informing the HMRC customer services team if you believe there has been an error with your income tax.

National Insurance – 0300 200 3500

If you have an issue with your National Insurance and you would like some help in solving the problem then you should contact the customer services team on 0300 200 3500 where a team member will be happy to offer you assistance. You might want to call them if you’re interested in finding out what your National Insurance number is, or if you would like to know more about how your National Insurance payments are used and how much your payments are.

Employers Tax – 0300 200 3200

If you are an employer and you need to sort out your tax with the HMRC team then you should call 0300 200 3200 where they’ll be able to offer some help in whatever form you find you might need it, either in helping you understand how the employers tax works or helping you with any problems you might have experienced with the service.

VAT – 0300 200 3700

HMRC’s customer service team can also help you in relation to VAT, so if there is anything you need to know or ask about then you should call 0300 200 3700 where the team can offer their expertise and help in whichever you might need, which can include explaining the purpose of VAT or helping you understand which products and services VAT applies to. You can also issue any complaints that you might have about VAT to the HMRC customer services team.

Construction Industry Scheme – 0300 200 3210

If you have questions about the Construction Industry Scheme you can call 0300 200 3210 for help with any issues you might have, where a member of the HMRC customer services team will help you with any questions or complaints that you might have surrounding the scheme.

Online Services – 0300 200 3600

If you need help with using HMRC’s online services then you should call 0300 200 3600 where a member of the customer services team can answer any queries that you might have for them. If there is a technological problem then they will make sure to fix the problem before it becomes an issue, or if you are simply confused about how to work the HMRC website then you can call the customer services team and they can help you.

Complaints – 0300 200 3300

If you have a complaint to make about a service you’ve received from HMRC then you can call 0300 200 3300 and they’ll be happy to note down your complaint and aim to solve the issue that caused your problem as quickly and professionally as possible.

HMRC Contact Number

Department Contact Number Opening Hours
Customer Services 0843 504 0633 Mon-Fri 8am-8pm, Sat 8am-4pm, Sun 9am-5pm
Self Assessment 0300 200 3310 Mon-Fri 8am-8pm, Sat 8am-4pm, Sun 9am-5pm
Tax Credits 0345 300 3900 Mon-Fri 8am-8pm, Sat 8am-4pm, Sun 9am-5pm
Child Benefit 0300 200 3100 Mon-Fri 8am-8pm, Sat 8am-4pm
Income Tax 0300 200 3300 Mon-Fri 8am-8pm, Sat 8am-4pm, Sun 9am-5pm
National Insurance 0300 200 3500 Mon-Fri 8am-8pm, Sat 8am-4pm
Employers Tax 0300 200 3200 Mon-Fri 8am-8pm, Sat 8am-4pm
VAT 0300 200 3700 Mon-Fri 8am-6pm
Construction Industry Scheme 0300 200 3210 Mon-Fri 8am-8pm, Sat 8am-4pm
Online Services 0300 200 3600 Mon-Fri 8am-8pm, Sat 8am-4pm, Sun 9am-5pm
Complaints 0300 200 3300 Mon-Fri 8am-8pm, Sat 8am-4pm, Sun 9am-5pm

Other ways to contact HMRC

If you would prefer to contact HMRC in ways other than on the phone, then you can communicate with the team over the internet instead, by using their social media accounts on Facebook and Twitter or you could use one of their online contact forms to put forward the issue you have. You can also send them a letter to:

100 Parliament Street,

where they will try to read and respond to your comments in a timely and helpful manner.