First Utility Contact Number – 01926 320 700

If you would like to make a complaint, or you would like to resolve an issue you are having with your First Utility Account, you can call the First Utility Customer Service Contact Number on 01926 320 700.

More about First Utility

In the UK, First Utility supply gas, and electricity. They are currently the 7th largest firm outside of the big 6 to supply the energy, and in 2014 First Utility had a market share of 2%.

First Utility differs from the big 6 in that it does not generate and circulate its own energy. Instead, it buys gas and electricity from internal markets and moves the flow accordingly throughout the UK.  A lot of gas in the UK, which is directed from First Utility, is bought from the Shell company.

The First Utility company was founded in 2008 by Marcus Citron, Darren Braham, and Mark Daeche. In 2014, the company became title sponsors of the Super League and later expanded its resources to Germany.

If you would like to know more about the First Utility company, you can call 01926 320 700 and someone from the customer services team will be able to help you further. If you have a more general inquiry for the First Utility company, you can still call the number – where a member of the First Utility staff will be able to help you further.

First Utility Contact Number

Department Contact Number Opening Hours
Customer Services  01926 320 700 Monday-Friday: 8am-8pm
Saturday: 9am-5pm
Sunday: 10am-4pm

First Utility Customer Service Contact Number

The only way to contact the First Utility Customer Services is by calling 01926 320 700. Doing so will put you through to a member of the First Utility team who can help you further. You can use this number for a number of reasons:

  • In order to make a complaint about the level of service, you have received from First Utility in the past. Or about the way in which a past bill has been paid or sent to you by the First Utility company.
  • If you would like to enquire about prices available to you from First Utility or find out about deals available to you through the supplier.
  • To question the price of your past or current bill
  • To pay a bill you have been sent via First Utility
  • To inform the company that you are changing gas and energy providers

You can also call 01926 320 700 if you would like to know any more information about the First Utility company in general, or if you would like information on business accounts with First Utility.

As you can use this number for a number of reasons, you will be asked to choose a relevant line of enquiry on their automated service. It doesn’t matter if you choose incorrectly, as someone from the team will be able connect you to the relevant department.

Other ways to contact First Utility

If you don’t want to contact First Utility via the phone, you can do so by the following methods.

By letter

If you would rather write a letter to the First Utility Customer Services, you can do so by writing your letter and addressing it to the head office address, found below:

Customer Services
First Utility
PO Box 4360
CV34 9DB

Via Social Media

If you would rather talk to First Utility on a public forum, you can do so on their social media channels. Both their Facebook and Twitter accounts are accounts that provide support to customers. Simply send a direct message or tweet to the company and a member of the customer service team will be in touch shortly.