eBay contact number – 0800 358 6551

Contact the eBay customer service team on the number 0800 358 6551, here you can speak to them regarding, buying or selling on eBay, making returns on orders and the fees you might encounter selling your products via eBay.

eBay Contact Numbers

Department Contact Number Opening Hours
Customer Services 0800 358 6551 Monday to Friday 8:00 am to 10:00 pm, Saturday and Sunday 9:00 am to 6:00 pm
Returns 0345 355 3229 Monday to Friday 8:00 am to 10:00 pm, Saturday and Sunday 9:00 am to 6:00 pm
Buying 0345 355 3229 Monday to Friday 8:00 am to 10:00 pm, Saturday and Sunday 9:00 am to 6:00 pm
Selling 0345 355 3229 Monday to Friday 8:00 am to 10:00 pm, Saturday and Sunday 9:00 am to 6:00 pm
Fees and billing 0345 355 3229 Monday to Friday 8:00 am to 10:00 pm, Saturday and Sunday 9:00 am to 6:00 pm

About eBay

eBay is one of the leading online marketplaces, a destination for buyers and sellers to come together to shop and sell almost anything.

You can buy and sell everything from antiques to cars, books to sporting goods. And the seller can decide whether they will accept bids for the item, in an auction-type listing, or to offer the Buy it Now option, which allows users to purchase the item straight away at a fixed price.

Customer service 0800 358 6551

You can speak to the eBay customer service team on the number 0800 358 6551, regarding a number of different topics. Here they will be able to help you regarding your individual account, whether you’re a buyer or seller. They can also advise on the best options for selling your individual items, and whether or not it’s best to list them as an auction-type sale or a Buy It Now option.

The customer service team at eBay can also help whether you’re buying or selling via the online market place, discuss returns, as well as managing your account and the potential fees you might incur if you choose to sell items via eBay.

Returns 0345 355 3229

Phone the number 0345 355 3229 when you want to speak to an eBay customer service representative regarding returns of items bought via the site.

Using this number they will be able to help with queries for returns for buyers regarding how to return an item, how the return postage works, what to do if your item wasn’t as described, as well as giving you an update of the status of a return or refund. This number will also connect you to the relevant people to discuss appealing the decision on a case.

If you’re returning as a seller, this contact number will connect you to advisers who can help with issues regarding returned items, appealing the decision on a case, advice on the best time to issue refunds on purchases, and help with disgruntled customers who have bought items from you.

Buying  0345 355 3229

Speak to the eBay customer service regarding buying on the online marketplace using the number 0345 355 3229. Using this number they will be able to guide you through paying for items, how to use the Click & Collect service, retracting a bid placed on an item that you no longer want, cancelling a purchase, buying as a guest if you don’t have an account set up with eBay. They can also advise you on how you can earn Nectar points on eBay. You can also use this number to be connected to the relevant department you might need at PayPal.

Selling 0345 355 3229

If you have any queries regarding Selling on eBay use the number 0345 355 3229 to contact them directly.

Using this number will direct you to the customer service team who will be able to help you revise a listing, block a bidder or buyer, cancel a sale, relist an item, end your listing early and more. They can also advise on what to do and explain why your listing was removed from eBay.

You can also call this number if you have problems listing an item on eBay, if you need help increasing your selling limits or report an issue with a buyer.

Fees and billing 0345 355 3229

Need help with the fees and billing associated with using eBay? Call the number 0345 355 3229 to contact the right department that will be able to help guide you through paying your eBay fees, any questions you have about an invoice, what to do is your account is put on hold for a non-payment.

They can also help advise on credit for items that have been returned, promotional credits or discounts and requesting a refund from a credit balance.

Other ways to contact eBay

If you need to get in touch regarding another method you can find more information here. You will be able to request a call back or speak to the community here regarding your query.