DPD Contact Number – 0121 275 0500

Call the free DPD contact number on 0121 275 0500 if you have any queries about any of the services that you have received from the parcel delivery company, including any problems you may have had with your delivery or any issues you have with sorting your future deliveries.

About DPD

Dynamic Parcel Distribution (DPD) is an international parcel delivery company that is owned by Geopost. The company was founded in 1977 in Aschaffenburg, West Germany and has more than 830 depots in more than 40 countries. DPD are one of Europe’s leading business-to-business parcel delivery services. They integrate their extensive UK network with their ground-based service to Europe, as well as their Air Express service that accesses the rest of the world, meaning that they can always make sure your parcel will reach you wherever you are, and will always be handled in the most professional of ways.

DPD Customer Services – 0121 275 0500

Typically when contacting DPD they tend to prefer that you sort all of your issues with their service over the internet via their website. Yet, if you feel that you would be more comfortable contacting them by phone call, then they still make sure that their customer services number is available 24/7, so that you can always receive the service you need from them relating to your products and their service. By calling 0121 275 0500 you will be able to get in touch with the customer services team for any general enquiries that you might have regarding the services you are receiving from the company.

Delivery Changes – 0121 275 0500

By calling the team at 0121 275 0500 you will be able to inform them of any changes to your needs for your delivery, which can include a whole range of problems or questions, and they will make sure to address the problems and help you to solve them. If you have found that you won’t be home when your delivery arrives, and you would like to change the details of your delivery or arrange for your delivery to be moved to another place (i.e. left with one of your neighbours, or at a collection point for you to retrieve at a later date) you can inform their customer services team, and they will make sure to inform your courier who will edit the details of your delivery along with your request.

Parcel Tracker – 0121 275 0500

If you’re interested in finding out where your parcel is (if you’re still waiting for it to be delivered) or would like to change any details of your delivery before it happens, then you can call the DPD customer services team, who will be happy to help you with anything that you need, and will be sure to track where your parcel is in relation to the delivery process so that you can be sure to know roughly when it should be delivered by.

Rearrange Delivery – 0121 275 0500

If you have missed your delivery and need to rearrange the delivery for another time, you can do that by calling the customer services team and they will be happy to help you decide on a better time for your delivery to be made. Also, if you believe your driver didn’t arrive with your delivery, you can also ask them about that and they will quickly find out all of the details of the situation and inform you of what will happen next.

DPD Contact Numbers

Department Contact Number Opening Hours
Customer Services  0121 275 0500 24/7
Delivery Changes  0121 275 0500 24/7
Parcel Tracker  0121 275 0500 24/7
Rearrange Delivery  0121 275 0500 24/7

Other ways to contact DPD

If you have decided that you would like to contact the DPD, but you would prefer not to speak to a member of their customer services team over the phone, then you can contact them in several other ways. If you would prefer to contact them via letter, then you can definitely pursue this dream. If you address your letter to:

Hub 3
Broadwell Road
West Midlands
B69 4DA

and send it via recorded delivery, then you can be sure to hear from the customer services team as soon as possible. By sending the letter through recorded delivery, you can be sure to know when the letter is received by DPD, so you can work out how long you have waited for a reply, as well as being able to prove that your letter was received by the company should there be any problems in communication.

If you would prefer to message DPD through online chat, then you can email them by using their online contact form, which gives you the chance to send them a detailed description of your issue, where they can then reply to you quickly and easily, and you can begin a correspondence until you are completely satisfied with your service.