Phone the Boots customer service team on 0345 070 8090 to speak to them regarding issues with online orders, making complaints, or to enquire about the services of your local store.
Boots Contact Numbers
|Department||Contact Number||Opening Hours|
|Customer Services||0345 070 8090||8.30am – 7pm Mon – Fri 8.45am – 5pm Sat & Sun 9am – 4pm Bank holidays|
|Boots stores and pharmacy||0345 070 8090||8.30am – 7pm Mon – Fri 8.45am – 5pm Sat & Sun 9am – 4pm Bank holidays|
|Boots.com||0345 609 0055||8.30am – 7pm Mon – Fri 8.45am – 5pm Sat & Sun 9am – 4pm Bank holidays|
|Boots opticians||0345 125 3752||8.30am – 7pm Mon – Fri 8.45am – 5pm Sat & Sun 9am – 4pm Bank holidays|
|Boots Advantage Card||0345 124 4545||8.30am – 7pm Mon – Fri 8.45am – 5pm Sat & Sun 9am – 4pm Bank holidays|
|Online pharmacy||0345 301 4219||8.30am – 7pm Mon – Fri 8.45am – 5pm Sat & Sun 9am – 4pm Bank holidays|
Customer services 0345 070 8090
Boots have a dedicated team to help ensure customer queries and complaints are answered sufficiently. You can use the number 0345 070 8090 to call the Boots customer service team regarding any problems you have had in store or shopping online and their advisors will be able to help or point you in the right direction of those who can assist with your query.
Boots aim to resolve the majority of queries on the first call, however, for more serious enquiries this may take longer.
Boots stores and pharmacy 0345 070 8090
Use the number 0345 070 8090 to call Boots regarding store and pharmacy enquiries you might have. You might want to call this number for in-store stock enquiries, store enquiries, pharmacy services, in-store services, as well as feedback about your experiences in store or with a particular product.
Boots.com 0345 609 0055
If you prefer to make orders online and have questions regarding this, you can use the number 0345 609 0055 to phone the Boots number for Boots.com. You can use this number to find out more information about orders and deliveries, find out information on the Boots Advantage Card points earned on orders online, as well as online stock enquiries.
Boots Opticians 0345 125 3752
If you would like to book a Boots Optician appointment you can use the number 0345 125 3752 to do so. You can also use this number to amend an existing one, or to find the nearest Boots Opticians to you, find out the price of an eye test, as well as information on the lenses and contacts they have on offer in stores.
If you are a member of the Contact Lens Reward Scheme and have a question about your membership, you can use the number 0345 603 2020 to get in touch.
Boots Advantage Card 0345 124 4545
Do you earn points on your Boots purchases, if not you should definitely sign up to the Boots Advantage Card. If you’re looking to sign up or speak to the customer service team regarding the Advantage Card use the number 0345 124 4545. You can call this number to find out how much points you earn on purchases, how you can spend your points, find out how many points you have, order a new card if you’ve lost it and more.
Online pharmacy 0345 301 4219
Use the number 0345 301 4219 to call Boots regarding Online Pharmacy Services. You can use this number to enquire about online clinics, the repeat prescription service they offer, as well as the one-off prescription service.
Other ways to contact Boots
If you’d prefer not to call the Boots customer service contact numbers, you can also send them an email by completing their online contact form. They aim to respond to all emails within two working days, but it may take longer during particularly busy periods.