Contact Number – 0203 564 6725

If you need to contact in regards to a booking, flight cancellation or to make a complaint call 0203 564 6725

About was founded in Amsterdam in 1996 and is in now one of the worlds biggest e-commerce travel sites in the world. has over 200 offices in 70 countries and employs over 15,000 people. doesn’t just offer hotels it also has tree houses, b&bs, resorts and igloos with its website and apps available in over 40 languages. They have over 1,500,000 properties in over 120,000 destinations in 227 countries and cities worldwide.

Working for – 0203 564 6725 has a separate careers website that you can find here. With over 200 offices worldwide there is bound to be many job opportunities available near you no matter where about in the world you are located. has four teams identified on their website as ‘grow our business’, ‘develop our product’, ‘care for our people’ and ‘start your career’. In ‘grow our business’ there are jobs in marketing, team leadership, content, and business development. In ‘develop our product’ there are jobs in data science, product, and technology. ‘care for our people’ is customer services which have jobs on the support team. ‘start your career’ is for students or graduates who are looking for a job in the travel industry, are looking for young talented passionate people to be the next generation of their company. To apply for any job click on the title to open a more detailed description of what experience, qualifications, and skills you will need then click ‘apply now’ to send in your CV. If you have any questions or problems with applying contact a member of the customer service team on 0203 564 6725 as they will be able to help you with your application and any enquiries you may have about working for

Booking for Business – 0203 564 6725

If you’re a business owner and you need to book for business trips you can create a special business account to fit your business more. You can save money with discounts and perks after booking five business trips as well as price matching. You can have downloadable detailed reports of your company spending on travel based on traveler, team or department. business makes life easier for you when booking business trips as it is all in one place helping you have a complete overview of all of your bookings and trips. You will have access to verified reviews from other businesses of accommodation. The business account is free and does not include a contract or subscription as well as have 24-hour support from’s support team through a phone call or email available in 42 languages. If you are having troubles creating an account or have general enquiries about business accounts call 0203 564 6725 to speak to a member of the customer service team who will be able to help you with account management, creating an account and any problems you’re having with your account.

Listing your Property with – 0203 564 6725

If you own a hotel or other form of accommodation you can list it really easily with the simple registration process. First enter how many properties at different addresses you would like to list, your first and last name and your email address. After imputing these details continue to follow the easy steps to list your property. comes with many benefits including the huge global audience they have all year round making your property more likely to get bookings, the free registration and no subscription costs, 24/7 assistance in 42 languages to help you and your guests with any problems you may face. To sign up click here to go to the join page. If you need to talk to someone about listing your property or having a problem with your already listed property call 0203 564 6725 to speak to an advisor on the customer service team about your problems and hopefully resolve them quickly. Customer Services – 0203 564 6725

If you need to check your booking go here and enter your confirmation and pin code at the top of the page or you can enter your account details, if you have lost your confirmation email you can also resend it on the top of this page by entering your email address. This page will give you multiple lists of FAQs to help you without you having to contact them if you find your question on these lists click on it and follow the instructions. If your question is not on the lists, just under them is a drop down list pick your problem from your list and it should open an email contact section as well as their phone numbers. To send them an email fill in you booking number, full name, email, phone number and detailed description of your problem. If you are looking for support in English whilst you’re in England call this number 0203 564 6725 to speak to an advisor on the customer support team who will be happy to help you with any problems you may be facing. If you’re looking for help in English whilst you’re in a foreign country call +44 20 3320 2609 to speak to an English advisor who will be able to help you no matter where about in the world you are. If you’re looking for help in a different language or country click on the ‘other regions and countries’ button underneath it to bring up a list of other numbers. Please have your booking details and any personal details on hand before you call customer services to allow for their customer service team to be able to deal with your complaint or problem quickly. If you have had a problem with check-in times or payments please contact the hotel or property directly as there is little can do other than contacting the property for you which will make the process longer.

Booking Contact Numbers

Department Contact Number Opening Hours
Customer Services 0203 564 6725 24 hours a day
7 days a week
 Working for  0203 564 6725 24 hours a day
7 days a week
 Listing your Property  0203 564 6725 24 hours a day
7 days a week for Business  0203 564 6725 24 hours a day
7 days a week
 Help whilst Abroad +44 20 3320 2609 24 hours a day
7 days a week