Need to speak to Barclays about your account, credit card or another of their services? Use the number 0345 734 5345 to speak to them directly and get your query or complaint answered and rectified.
Barclays Contact Numbers
|Department||Contact Number||Opening Hours|
|Customer Services||0345 734 5345||24/7|
|Complaints||0800 282 390||24/7|
|Online and Mobile Banking||0345 600 2323||24/7|
|Pingit||0345 600 2323||24/7|
|Lost or stolen card||0345 945 4545||24/7|
Barclays complaints – 0800 282 390
Contact the Barclays complaints department on the number, 0800 282 390, to lodge a complaint about the service you have received in one of their branches or speaking to a customer service representative on the phone.
When you phone the Barclays complaints number, you will need to provide the following information to get your complaint resolved as quickly as possible. Give them a description of your concern, how you would like things to be put right, your name and address, a phone number, and the best time to contact you and any relevant policy numbers and references.
Once you have used the complaints number to lodge your complaint with a customer service team member, they will aim to contact you within 24 hours to confirm they’re investigating your complaint and when to expect a response. The Barclays representative will also provide you with a unique reference number so if you need to phone again, your record can be found efficiently.
Online and Mobile Banking – 0345 600 2323
Need to speak to Barclays regarding your online or mobile banking? Then phone the digital help desk on the number, 0345 600 2323.
When you call this number, the Barclays team will be able to assist you in setting up your account for online and mobile banking with the relevant login information and pass codes will be sent by post.
The digital help desk can also assist you in making a payment to someone new, accessing your Mobile PINsentry from Barclays Mobile Banking, assist you if you’ve lost or forgotten your log-in details and explain how you can log in to Online Banking without your PINsentry card reader.
Pingit – 0345 600 2323
Phone the Barclays Pingit number on 0345 600 2323 to speak to the team about setting up your own Pingit account. You can use this number to find out if your account can be connected to the Pingit app, with help on how to install the app and how to make the quick and easy transfers.
You can also use this number to phone the Pingit representatives if you’ve sent too much money to another person, or have sent it to the wrong number or account. Here they will be able to assist you and tell you what can be done.
Lost or Stolen card – 0345 945 4545
If you lose, misplace or have your Barclays card stolen then you will need to phone the following number immediately, 0345 945 4545. The number is open 24 hours a day, 7 days a week for you to get in touch and report a lost and stolen card.
When you call this number you will have to explain that your card has been lost or stolen, and give the Barclays representative some details about how it has happened. They will then cancel the card and have a replacement sent to your address; you should receive it within two working days.
The customer service team will then go through some of your recent transactions to ensure that there is no unusual activity, they will also explain to keep an eye on your account for any unusual transactions. If you do spot anything make sure you phone Barclays straight away to report them immediately.
You can also use the Barclays Lost or Stolen card number to report if you a cash machine has retained your card when you have used its services.
Barclays is a British multinational bank and financial services company; you can find their headquarters in London.
The transatlantic consumer, corporate and investment bank has a global reach, and they offer products and services across personal, corporate and investment banks, credit cards and wealth management.
Barclays is organised into four core businesses: Personal & Corporate (Personal Banking, Corporate Banking, Wealth & Investment Management), Barclaycard, Investment Banking and Africa.
Barclays operates in more than 40 countries and employs approximately 120,000 people.