Aviva Contact Number – 0800 068 6800

Call the free Aviva customer services number 0800 068 6800 for queries relating to any insurance policies or agreements that you may be involved with through Aviva.

About Aviva

Aviva is an insurance provider that brings insurance, savings and investment products to their 31 million customers worldwide. They are the UK’s largest insurer and are one of Europe’s leading providers of both life and general insurance. They successfully combine life and general insurance and asset management businesses under their brand, while they commit to serving their customers well so that they can build a stronger, sustainable business. They have over 300 years of history working with the public and have spread their services across 16 countries, as they are the second largest general insurer in Canada and are focused on five markets in Europe and Asia.

Aviva Customer Services – 0345 030 7041

If you find yourself needing to call Aviva for a general question or a complaint about the service you have received, then there is a general customer services number that you can call here: 0345 030 7041 that will put you through to a member of the team that can help you however you need.

As well as this, Aviva offers a wide range of services that can be available to any of their customers, including car, home, life and health insurance as well as Aviva pensions and equity release. It is best to find the specific number you’re looking for, yet it can be easier for some occasions, especially as many different services are listed under the 0800 068 6800 customer services number. The pensions and retirement team can be found at this number, where you will get the chance to discuss annuities, pensions, equity release, and income drawdown, which can be useful if you’re an Aviva customer unsure of what your pension details. You can also find the chance to discuss your life insurance by calling 0800 068 6800 as an Aviva customer, where you can find more information about their critical illness cover and their income protection cover. When you browse Aviva’s investment and savings section there is a large selection of categories you can call for to speak to their customer services team on 0800 068 6800 about. This includes investment bonds, ISA, endowment, returns fund and Aviva wrap.

Car and Motor – 0345 307 8581

If you need car & motor insurance’s customer service number then you can call 0345 307 8581 for their generic number and help with any issues with your car insurance. However, as they have multiple sections under the car & motor section, including car, breakdown, motorcycle, van, short term car, classic car and private clients car then you are best visiting their website and finding the relevant number if you want to be specific.

Home – 0345 307 8585

When you call about your home insurance on 0345 307 8585 then you will find a member of the team ready to discuss your home insurance in depth, including whether you have home emergency cover, response home repair cover or private clients home insurance. This can be useful for any Aviva customers who have experienced problems with their home insurance or are interested in finding out more about what Aviva can offer them.

Travel – 0345 307 8503

If you have travel insurance with Aviva then not only can you call the customer services team on 0345 307 8503 to discuss issues with your cover, you can also make emergency and non-emergency claims. This is great as you can use this number for general queries surrounding your travel insurance, but you can also use it if you find yourself needing to make a claim from the company and don’t want to learn a different number for the service.

Personal Accident – 0800 158 3993

By calling the personal accident number on 0800 158 3993 you can find quotes for your insurance as well as the chance to claim on it if you find yourself involved in an accident that affects you and requires a claim. Aviva’s customer services team will always be ready to answer any questions you have about your insurance policy with them as well as help you with any issues you’ve experienced.

Health – 0800 068 3827

When you have health insurance with Aviva you can call their customer services team on 0800 068 3827 to discuss your private health insurance, international health insurance, cancer essentials, child health essentials and physio essentials. The customer services team will always be at hand to help you with any issues or queries you have regarding your policy with them.

Pet – 0333 234 6630

You can call Aviva’s customer services team on 0333 234 6630 about your pet insurance to claim or get quotes for cover for your pets. The customer services team will be able to answer any questions you have about your pet’s insurance, including what the policy offers and if there are any extras that you should add to cover your pet.

Aviva Contact Numbers

Department Contact Number Opening Hours
Head Office 0800 068 6800 Monday-Friday: 8am-8pm
Saturday: 9am-5pm
Sunday: 10am-4pm
Customer Services 0345 030 7041 Monday-Friday: 8am-8pm
Saturday: 9am-5pm
Sunday: 10am-4pm
Car & Motor 0345 307 8581 Monday-Friday: 8am-8pm
Saturday: 9am-5pm
Sunday: 10am-4pm
Home 0345 307 8585 Monday-Friday: 8am-8pm
Saturday: 9am-5pm
Sunday: 10am-4pm
Travel 0345 307 8503 Monday-Friday: 8am-8pm
Saturday: 9am-5pm
Sunday: 10am-4pm
Personal Accident 0800 158 3993 Monday-Friday: 8am-8pm
Saturday: 9am-5pm
Sunday: 10am-4pm
Health 0800 068 3827 Monday-Friday: 8am-8pm
Saturday: 9am-5pm
Sunday: 10am-4pm
Pet 0333 234 6630 Monday-Friday: 8am-8pm
Saturday: 9am-5pm
Sunday: 10am-4pm

Other ways to contact Aviva

Online

There are many ways that you can contact Aviva online. When you visit their website, they offer an email address for you to send any of your queries or complaints to that will be directed to members of the customer service team, at contactus@aviva.com. From here they will reply to you as quickly as possible and help you however they can. They can also be reached through their social media accounts, on Twitter and Facebook.

By Letter

If you would prefer to contact Aviva by letter, you can address your comments to:

St Helens,
1 Undershaft,
London
EC3P 3DQ

where the customer services team will aim to reply to you as quickly as possible.