Anglian Water Contact Number – 0345 791 9155

If you would like to call Anglian Water, you can so by calling their Customer Service Contact Number on 0345 791 9155. This number can be used for both general inquiries, or if you would like to make a complaint to a member of the team.

About Anglian Water

Anglian Water is a company which operates in England. Anglian Water regulates water found in the east of the country and comes under the jurisdiction of the Water Industry Act, 1991.

Areas in which Anglian Water supply water to include Cambridgeshire, Essex, Suffolk, and Lincolnshire. As well as providing water supply, Anglian Water Services Ltd is a private company which offers sewage and draining services throughout the UK.

Along with their water services, Anglian Water has their own plan for water services all the way through to 2020. The company plan on spending around £5bn on helping to create a business plan to protect communities in extreme weather conditions. They also plan on keeping all customers with a fixed rate of around £35. To find out more about their long term plan for water services, call the team on 0345 60 66 087

Anglian Water Contact Numbers

Department Contact Number Opening Hours
Head Office  0345 60 66 087 Monday-Friday: 8am-8pm
Saturday: 9am-5pm
Sunday: 10am-4pm
Customer Services  0345 791 9155 Monday-Friday: 8am-8pm
Saturday: 9am-5pm
Sunday: 10am-4pm
Love Every Drop Campaign  03457 145 145 Monday-Friday: 8am-8pm
Saturday: 9am-5pm
Sunday: 10am-4pm
Account & Bills  0800 169 3630 Monday-Friday: 8am-8pm
Saturday: 9am-5pm
Sunday: 10am-4pm
Reporting a leak  0800 771 881 Monday-Friday: 8am-8pm
Saturday: 9am-5pm
Sunday: 10am-4pm
Meter Installation 0345 850 5852 Monday-Friday: 8am-8pm
Saturday: 9am-5pm
Sunday: 10am-4pm

Head Office

Calling the Anglican Water Head Office number on 0345 60 66 087 will put you through to an automated service. Following the instructions,  click the number on the pad which is most relevant to your query. From here, you will be put into a queue, depending on how busy the phone line is, and someone will be through to you shortly.

Anglian Water Customer Services

You may find that you need to call Anglian Water in order to find out more about your water supply. You may also need to call a member of the customer service team in order discuss services or even make a complaint about the level of service you have had from Anglian Water. Calling 0345 791 9155 will put you through to a member of the Anglian Water Customer Service team, who can help you further.

Love Every Drop Campain

Wondering how you can save water here in the UK? The Love Every Drop campaign was put forward by Anglian Water in order to ensure long term access to water supply and provide sustainable water supplies across the entire UK. You can help the campaign by taking part in the Drop 20 challenge. This involves dropping 20 liters of water use a day per household. To find out more on this, or to order water saving items from Anglian Water, give the team a call on 03457 145 145. Doing so will put you through to a holding page and an automated service. Choose the “Love Every Drop Campaign” from the numbered menu and hit the corresponding number. Doing this will put you through to a member of the team who can help you further.

Account & Bills 

Have you had a bill in the last few months that you haven’t been able to pay? You can call Anglian Water Bill services on 0800 169 3630 in order to pay over the phone. It’s best to avoid leaving unpaid bills, as you may find that doing so will incur charges on your part.

Calling the Accounts & Bills helpline will put you through to an automated service from which you can pay your bills accordingly. If you would like to speak to someone directly, press the option on the keypad which will transfer you to a member of the accounts team.

Reporting a leak

Sometimes, leaks can cause you downright misery. If your supplier is Anglian Water, you can call 0800 771 881 and you will be connected to a member of staff who can assist you further. Anglian Water aims to send out someone to repair your leak within 1 working day. Calling 0345 850 5852 will put you through to the meter installation team, who can sort out your installation for you free of charge.

Online

Sometimes, you may find that you would rather not call up a company on the phone. If this is you, there are ways to contact Anglian Water without phoning them directly. For example, you can fill out an online form with Anglian Water. Once you have done this, you will be contacted by a member of the company.

By Letter

If you would prefer to contact Anglian Water by letter, you can send your correspondence to:

Anglian Water
PO Box 4994
LANCING
BN11 9AL